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Student Support Powered by Artificial + Human Intelligence

July 1, 2024 · 45 Minutes Min Read

This playbook is a resource for institutions that endeavor to utilize technology as a tool for improving student support. It explores the use of technology to enhance and support advising, and cites the experiences of the Hybrid Advising Co-op,  a collaboration of five college access organizations.t. Through this work, the co-op created shared learning resources, including this playbook and a webinar series showcasing best practices for strategic meshing of human and artificial intelligence for more impactful advisement.

KEY WORDS: Chatbot, AI, artificial intelligence, educational technology