NISS Implementation Support is a customized service aimed at assisting campus leaders with the successful adoption of the NISS Playbook. Our expert coaches work closely with campus teams to ensure that daily efforts align seamlessly with institutional strategic objectives. The process begins with a comprehensive scoping phase, during which NISS coaches engage in structured discussions with campus leaders to define and prioritize co-created project objectives, all within an achievable timeline. Subsequently, our coaches provide guidance through a step-by-step implementation support plan which serves as a comprehensive roadmap throughout the coaching process. This plan includes a combination of structured bi-monthly meetings, online learning modules, live webinars, customized workshops, and meetings with NISS Subject Matter Experts to offer the guidance and support needed for success.
Support by the Numbers
Implementation Support Institutions
Learning Module Registrations
Pell-Receiving Students Impacted
Student Populations at Client Institutions
Two Distinct Implementation Support Pathways
Individualized Implementation Support
Cohort Implementation Support is a service that offers peer-to-peer learning opportunities for institutions facing similar starting points and challenges. If your institution has successfully completed the Diagnostic & Playbook process and our team has determined that your campus is ready for further engagement, then you are a candidate for our structured implementation program. This cohort-based program includes guided group work sessions, webinars, and workshops led by NISS Coaches and NISS Subject Matter Experts. These collaborative sessions aim to assist institutions in implementing one or more of your Playbook recommendations.
Cohort Implementation Support
Individualized Implementation Support is a specialized service that offers unique learning opportunities to individual institutions. If your institution has successfully completed the Diagnostic & Playbook process and our team has determined that your campus is ready for further engagement, then you are a candidate for our structured implementation program. This program includes tailored coaching sessions, webinars, and workshops led by NISS Coaches and NISS Subject Matter Experts, all aimed at facilitating the implementation of one or more of your Playbook recommendations.
Scoping is the initial phase of our engagement and is designed to clarify the purpose and scope of engagement to ensure that all stakeholders have a common understanding of what needs to be achieved and how they will accomplish the goals. It involves setting clear outcomes, determining the resources required, establishing a timeline, and identifying the specific deliverables or outcomes that are expected.
Project Plan Development
Project plan development is the creation of a detailed and organized document that outlines the implementation support process. This plan describes specific tasks or activities, determines the order of these tasks, estimates the resources (such as personnel, materials, and budget) required for each task, and establishes a timeline for completing the project. The project plan serves as a roadmap that guides the project team throughout the implementation support process, helping to ensure that all stakeholders have a clear understanding of what needs to be done, by whom, and by when. It also provides a basis for data collection and monitoring the project’s progress and allows for the adjustments required to keep the project on track.
Baseline Data Assessment
This initial assessment and collection of project-related data points serves as a reference or “baseline” against which future data can be compared to measure changes, progress, or the impact of student success interventions.
Through the use of 1-1 coaching sessions, workshops with NISS Subject Matter Experts, and access to a personalized learning hub with assigned learning support modules for each implementation solution, the NISS team works with each client to address identified areas of improvement.
Project evaluation is the systematic and objective assessment of the performance, outcomes, and impact of newly implemented programs to determine whether they have achieved the intended goals and to what extent. The NISS also works with stakeholders to make informed decisions on how to iterate or scale interventions.