The Diagnostic and Playbook process is a 5-month analysis that precedes the formal launch of implementation work. It engages dozens of campus stakeholders, ranging from faculty and student-success staff to the institution’s president and cabinet. NISS partners report that positive changes to their institution’s student-support systems begin during this initial diagnostic phase.
To learn more about our services, please visit our Diagnostic and Playbook services page.
“NISS provided a holistic and data informed assessment of my institution’s current student success strategies. It was a thorough campus-wide effort which supported meaningful dialogue and follow-up….and served as a reminder to everyone involved of the greater good and importance of our collective work.”
Dr. Raymond Clarke
Vice President of Student Affairs Savannah State University